Located on the beautiful Maya Riviera and within walking distance to the famous Fifth Avenue, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and endless activities and entertainment. Rooms in this resort have garden or ocean views, hot tub, LED TV with satellite channels, complimentary Wi-Fi, plush bathrobes and slippers, BOSE sound system, bathrooms with luxury amenities, a fully-stocked premium mini bar and turndown service. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers guests a variety of activities, adventures and excitement. With nightly live music, daily social entertainments, an on-site library and boutique shops, there is something for everyone. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort features 7 specialty restaurants serving Mexican, Asian, and Mediterranean and International dishes. While at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort guests can learn about wine tasting, receive tennis lessons, plan tours and excursions with the hotel's tour desk, or simply relax and enjoy the beautiful views from private balconies.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

    • Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.1!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 queen bed
1 king bed
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Sustainability

This property has 4 third-party sustainability certifications.
  • Green Globe Certification
    Green Globe Certification
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Lillian
    United States United States
    The staff was very nice everywhere we went in the resort, rooms were clean and what you would expect, and we enjoyed that there were lots of different activities planned to do at the resort for free. For my first all-inclusive experience, I was...
  • Sylvia
    Australia Australia
    An absolutely pleasure to stay at your resort. All the staff were so lovely and friendly and made the experience so special for us.
  • Barbara
    United States United States
    Staff was very friendly and service was great. Liked that it was supposed to be quiet time after 11.
  • Sandra
    United States United States
    I could eat whenever I wanted. I like that the shots were poured well. I had a good time with my friends and I was able to connect to wifi and submit my assignments on time. Adults-only was also a nice touch.
  • Kaylor
    United States United States
    the food was amazing and the staff were all so friendly and made the stay more enjoyable. the drinks were also very good. resort was very clean and on rainy days they still have plenty of activities.
  • Bavineau
    United States United States
    Resort is beautiful. Staff was great!! Evening entertainment was really good!
  • Tzvi
    United States United States
    Big room, friendly staff, free parking, excellent food.
  • Steven
    United States United States
    Food, staff,entertainment was great,wish beach was better.
  • Maricarmen
    Puerto Rico Puerto Rico
    Is great ! All people is happy and attentive ! My favorite new place
  • Jessica
    United States United States
    The property was beautiful and well maintained. The pools were nice and there was plenty of seating. The beach was a little small, so it was often crowded. This didn’t bother us, as we mostly hung out by the pool. There was a good amount of...

Area info

Restaurants

7 Restaurants On Site
  • Asiana
    • Cuisine
      Asian
    • Open for
      Dinner
  • Rincon Mexicano
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Kalamata
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • Maria Petrona
    • Cuisine
      Mexican
  • Chefs Plate
    • Cuisine
      International
  • Spice
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Pelicanos
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner

Resort facilities at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Bathtub

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Activities

  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Entertainment staff
  • Pool table
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Media & Technology

  • Flat-screen TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool bar

Spa

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

-Please note children under the age of 18 cannot be accommodated at this property.

Please note that for reservations of 5 rooms or more, additional conditions may apply. Please contact the property.

For guests looking to use the hydrotherapy (wet areas) facilities only; at the Spazul will have a charge of USD $19.00 per person per day.

Our Hydrotherapy area includes the following services:Sauna,Steam Bath,Cold Plunge,Jacuzzi,Relaxing Areas and Snacks.

For guests who are buying any spa treatment, the hydrotherapy facilities and area are included in the treatment/spa service. So only for those who want to use only the hydrotherapy will have to pay the USD$19.00 dollars per person.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

FAQs about Hilton Playa del Carmen, an All-Inclusive Adult Only Resort