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Get the celebrity treatment with world-class service at Xelena Hotel & Suites

Xelena Hotel & Suites is located at Argentino Lake in El Calafate. Guests staying here can admire the landscape while unwinding in the Health Club, where a 70-square-meter swimming pool is also situated. Free WiFi, parking services and shuttle to downtown are provided. Each unit is fitted with a minibar, safe, and LCD TV. Guests can opt between rooms overlooking the lake or city. All of them features private bathroom facilities with free toiletries, a bathrobe and a hairdryer. Xelena Hotel & Suites also offers fitness and wellness facilities, including heated swimming pool next to a hot tub and a sauna. Massage treatments and spa sessions are available for an additional cost. In addition to the Health Bar, dining options also feature, Mora Restaurant, the Pierrot Bistro and Huertas y Fuegos with wonderful views of the lake.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Gluten-free, American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
and
1 double bed
1 extra-large double bed
3 single beds
or
1 single bed
and
1 double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
7.9
Location
8.5
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Tasnawat
    Thailand Thailand
    We reserved the rooms with Lake View and we were not disappointed at all as the view from our windows was spectacular. Rooms were well equipped though the wash basin was a bit small. Breakfast was excellent with wide variety of food and view of...
  • Caroline
    France France
    Everything! It felt so luxury and cool at the same time
  • Michael
    Belgium Belgium
    Room was confortable and well furnished. The hotel is located in a quiet location in front of the lake at short walking distance from The center of el Calafate. A little expensive but all the hotels are in El Calafate.

Hotel surroundings

Restaurants
1 restaurant on site

  • Mora
    • Cuisine
      Argentinian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Xelena Hotel & Suites
Great facilities! Review score, 8.7

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Billiards
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Xelena Hotel & Suites takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 300 is required on arrival. That's about GBP 241. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Visa Cash Xelena Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)

Please note that for New year's eve the dinner is included in the rate.

Please note that from 10 to 06/16/2024 inclusive, the installations of our new Zen Spa (swimming pool, seco sauna, jacuzzi) are permanently locked under maintenance. During this period, the massage service will function normally.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Xelena Hotel & Suites

  • Guests staying at Xelena Hotel & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Xelena Hotel & Suites is 1.7 miles from the centre of El Calafate. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Xelena Hotel & Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Xelena Hotel & Suites is popular with guests booking family stays.

  • Xelena Hotel & Suites has 1 restaurant:

    • Mora

  • Check-in at Xelena Hotel & Suites is from 15:00, and check-out is until 11:00.

  • Room options at Xelena Hotel & Suites include:

    • Double
    • Suite
    • Triple

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Xelena Hotel & Suites on this page.

  • Xelena Hotel & Suites offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Billiards
    • Games room
    • Golf course (within 3 km)
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Public Bath
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness